1. When:

August 19 – September 4, 2025 (PDT)

2. Who:

The lucky draw is open to all users who submit their email address on the campaign page.

Each user can participate once per day during the campaign period.

3. How to Participate:

Enter your email address on the campaign page. The lucky wheel will pop up automatically. Click [Spin]. The system will automatically run the draw. 1 draw chance per day for each user. Limited prizes available on a first-come, first-served basis!

4. Prizes:

👉 6 prize types available:

1 × Roborock Saros Z70

1 × Roborock F25 GT

CAD 100 Coupon (Valid only for a single vacuum order over CAD 1000)

480 ml Roborock Cleaning Solution

CAD 10 Coupon (No minimum, valid only for vacuums)

CAD 30 Coupon (No minimum, valid only for vacuums)

👉 All prizes will be issued in the form of coupons to the submitted email address.

👉 All coupons must be used before 11:59 PM PDT, September 4, 2025. Expired coupons will not be reissued.

5. Draw Results and Prize Issuance:

Draw results are randomly generated by the system for fairness and impartiality.

Each user can win the first prize only once.

All prizes are issued as coupons via email and can be redeemed on the official Roborock website.

Usage rules and validity are specified in the coupon email.

6. Terms and Conditions:

Prizes obtained through this campaign are strictly prohibited from being transferred or used for commercial purposes. Any fraudulent use of coupons may result in account suspension.

For more details, please refer to the User Agreement

For assistance, please contact: support-ca@roborock.com

7. Disclaimer:

Roborock reserves the right to adjust campaign content and rules as needed. Please keep up to date with the latest campaign rules.

If you fail to comply with the rules, you may choose to withdraw from the campaign.

Roborock Robot Arm Challenge: Show & Win $10,000!

Post to Win: Big Cash Prizes & Exclusive Roborock Vouchers!Have a Roborock Saros Z70? Then get creative and show the world what your robot arm can do! Whether it’s serving snacks, flipping switches, or pulling off a mini-mission — we want to see your funniest, most surprising, or most impressive robot arm videos!

Reminder：To enable more advanced robot arm actions, please update your Z70 to firmware version 02.55.42 via the Roborock App (Map screen > Settings > Firmware Update).

Event Period: From August 15, 2025 at 08:00 AM (UTC) to October 15, 2025 at 08:00 AM (UTC)Eligible Countries and Regions: North America and Europe

Prizes:
🏆 1st Place: USD 10,000 cash prize
🥈 2nd Place: USD 1,000 Amazon gift card
🥉 3rd Place: USD 500 Amazon gift card
🎉 All valid participants will receive a USD 40 Roborock Reward Voucher

How to participate:

1. Record a short video featuring the Saros Z70’s robot arm in a fun or creative way
2. Upload your video as a comment in this post
3. Get likes and comments from this community
4. Prizes will be awarded based on the number of LIKES your video receives. The more likes your video receives in this post, the higher your ranking. The highest-ranked entry will receive the grand prize.
5. You are at least the age of an adult in their jurisdiction (and at least 18) to participate in this challenge.

Video requirements:- File size must be under 100MB- Video must be at least 15 seconds long- Supported formats: .mp4, .mov, and HEVC- Video links from external platforms (e.g., YouTube) are also allowed- No sensitive, offensive, or prohibited content is allowed- Videos must be original and clearly feature the Z70 robot arm in action

User Manual for Programming Mode

Video Guide for Programming Mode

Notes:

• There will be one winner each for 1st, 2nd, and 3rd prizes.
• Winners will be announced on October 20, 2025 at 08:00 AM (UTC).
• Prizes will be issued by October 30, 2025, and the currency conversion will be based on the exchange rate on October 20, 2025.
• Winners will be notified through a public announcement under this forum post. Winners must reply before October 30, 2025 to claim their prize, otherwise the prize will be cancelled.
• Cash prizes and Amazon gift card can be issued in local currency, and the amounts will be converted based on the exchange rate on October 20, 2025 (e.g., $10,000 ≈ €8.522).
• Amazon gift cards will be issued based on the participant's country and can be used to purchase any product on the local Amazon site.wozhewo
• Participation reward vouchers (Validate from Nov.1 to Nov.30, 2025) can only be used on the Roborock Official Store, valid in these countries: US, CA, DE, FR, IT, ES, FI, PL, SE, UK, CZ, DK (coming soon), RO (coming soon).
• The event period follows UTC times. Please convert it to your local time accordingly.
• A Roborock forum account is required to participate.
• Video links from external platforms (e.g., YouTube) are also allowed. However, the prize evaluation will be based on the number of likes received on your forum post, not on the external platform.
• Each participant may enter once only. If multiple videos are submitted, only the one with the highest number of likes will be considered.
• Roborock reserves the right to disqualify any entries that are inappropriate, fraudulent, or copied, and retains the final right of interpretation for this event.
• The Roborock robotic arm is designed for home cleaning purposes. Any custom programming, unofficial modifications, or operations beyond normal usage are undertaken at the user’s own risk.
• Roborock assumes no responsibility for any damage, personal injury, or device malfunction resulting from improper or experimental use.
• It is recommended to operate the device in a safe, controlled environment and to avoid contact with children, pets, or unstable objects.
• If there is any uncertainty, it is strongly advised to use manual mode only and avoid high‑risk operations.
• For more terms and conditions, please refer to the content in the following link: "Roborock Robot Arm Challenge" Terms and Conditions.
• Only use the product in accordance with the User Manual. Ensure a safe surrounding environment before activating this function. Be aware of potential hazards.

We can't wait for you to join! 😄Let your robot arm steal the spotlight!🎉If you have any other questions, feel free to contact us.👉 For North America: officialstore@roborock.com, 👉 For Europe: store-de@roborock.com

Rocking 11 Years. By Your Side.

1. Promotion Overview

To thank our customers for their support, this promotion is organized and operated by Roborock (hereinafter referred to as "the Promoter") as part of the purchase transaction. All customers who place an order through the Roborock Official Store (hereinafter referred to as "Eligible Customers") will be automatically enrolled in the promotion. Eligible Customers may receive Amazon Gift Cards as rewards, based on the following criteria:

• The value of a single purchase order (not cumulative across multiple orders)
• The ranking of the order based on its settlement time
• The region in which the customer is located

To qualify for the reward, orders must not be refunded within 30 days from the date of purchase. Refunds made within this period will result in disqualification from the promotion.The list of winners will be published on ca.roborock.com/pages/reward-list on October 13th, and winning customers will receive the Amazon Gift Card redemption email on the same day. Please make sure to subscribe to our email notifications to avoid missing important updates. The email address provided at checkout will only be used to deliver the reward and will not be used for marketing purposes.The promotion periods are specified as follows:

Aug 29, 12:00 AM - Sep 4, 11:59 PM PST

2. Eligible Regions, Rank-based Rewards and Purchase Amount Requirements

Promotion Period: Aug 29, 12:00 AM - Sep 4, 11:59 PM PST

Purchase Requirement: A single order (based on settlement time) must have an actual payment settlement amount of ≥ $600 (not cumulative across multiple orders). Orders for the Roborock Saros Z70 are excluded from this promotion.

Promotion Period: Aug 29, 12:00 AM - Sep 4, 11:59 PM PST

Purchase Requirement: A single order (based on settlement time) must have an actual payment settlement amount of ≥ $500 CAD (not cumulative across multiple orders).

• Rank 1: Receive a C$100 Amazon Gift Card.
• Rank 2 - 51: Receive a C$50 Amazon Gift Card.
• Rank 52 - 300: Receive a C$25 Amazon Gift Card.

3. Distribution and Redemption Rules

3.1 Automatic Distribution

• The Amazon Gift Card code will be sent to the eligible customer’s registered email address on October 13, 2025.

3.2 Subscription Reminder

• Customers must ensure they are subscribed to Roborock's official email notifications. Failure to subscribe may result in not receiving the Gift Card code.

3.3 Non-returnable:

• Once the Gift Card code is sent, it is non-returnable.

3.4 Expiration Date

• Gift Cards are valid indefinitely and will not expire. Any unused balance will remain available for future use.

4. Restrictive Clauses

4.1 Order Validity

• Orders involving fraudulent behavior (such as fake transactions, identity misrepresentation, etc.) are invalid. Roborock reserves the right to cancel rewards and pursue legal liability.
• For partial-return orders that no longer meet the amount requirements, the eligibility for rewards will be forfeited.

4.2 Promotion Conflict

• This promotion cannot be combined with other conflicting Roborock offers. In case of overlaps, customers need to choose one to participate in.

5. Disclaimer

5.1 Force Majeure

• Roborock shall not be liable for any delays or failures in the distribution of rewards due to force majeure events such as natural disasters, network outages, or Amazon system issues. We will make every effort to resolve the situation, but no compensation will be provided for resultant losses.

5.2 Data and Interpretation

• Rankings are determined based on the settlement times of orders during the promotion period as recorded by the system. Roborock ensures data accuracy, but shall not be responsible for minor, unintentional errors that do not affect overall fairness.
• We reserve the right to interpret and adjust the promotion terms. Any changes will be announced on the official store, and continued participation in the promotion indicates acceptance of the changes.

6. Abuse Disclaimer

• Any attempt to abuse the promotion (such as bulk-ordering solely for rewards, creating fake accounts, etc.) will result in:

By participating in this promotion, you are deemed to have agreed to these terms. For any inquiries, please contact Roborock customer service.

Returns, cancellations and exchanges are subject to the local policy of Roborock and local laws where the purchase was made. If the original order is returned, cancelled, or refunded, the coupon might not be usable. Both the original order and the discounted order must be returned in order to receive a full refund. If the discounted order is missing, is not returned, or has been redeemed, the FULL ORIGINAL VALUE of the discounted order will be DEDUCTED from the exchange or refund value of the orders. If the discounted order is not returned, special offer pricing with this coupon will not apply and you will be charged the current full price of the discounted order.

Roborock reserves the right to change the Terms and Conditions of this promotion, or modify or end this promotion at any time without notice.