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Économisez 10 % de réduction supplémentaire avec Student BeansEn savoir plus

$649.99 $1,499.99

Aspirateur robot Roborock Qrevo Curv S5X avec station d'accueil multifonctionnelle 3.0

$649.99 $1,499.99

Il ne reste que . Commandez maintenant !

Out of stock, coming soon!

Out of stock, coming soon!

Key Features

-Système anti-emmêlement double
-Brosses principale et latérale sans enchevêtrement
-Puissance d'aspiration de 18500Pa
-Brosse latérale FlexiArm et serpillière
-Serpillières doubles rotatives relevables
-Station multifonction 3.0
-Contrôle via application
-Système Roborock Carpet Boost+
-Technologie réactive d’évitement d’obstacles

Purchase this item and receive a complimentary set of Dust Bags (6 pcs) 🎁

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Livraison GRATUITE
La livraison est gratuite à l'achat de tout aspirateur Roborock.
Retours GRATUITS
Vous pouvez retourner ou remplacer l'aspirateur Roborock pour n'importe quelle raison dans les 30 jours suivant la livraison.
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Vous pouvez appeler le 1-833-421-1915 ou envoyer un courriel à officialstore-ca@roborock.com pour obtenir de l'aide.
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Roborock Qrevo Curv S5X

Découvrez le Roborock Qrevo Curv S5X : l'alliance de l'élégance et de l'innovation. Son double système anti-emmêlement empêche les cheveux de s'enchevêtrer pour un nettoyage sans effort, tandis que son aspiration HyperForce® de 17 000 Pa et la technologie FlexiArm™ garantissent un nettoyage impeccable dans les moindres recoins. Profitez d'une chaleur et de performances exceptionnelles chez vous.

Système anti-enchevêtrement double

Brosses principales et latérales : Doté de la brosse principale DuoDivide™ et de la brosse latérale arquée FlexiArm™ pour un nettoyage sans enchevêtrement. Brosse à roue : La roue omnidirectionnelle améliorée est dotée d'une brosse pratique à côté de la roue qui la nettoie pendant l'utilisation, ce qui facilite l'entretien.

Brosse principale DuoDivide™

La brosse DuoDivide™ est dotée de deux rouleaux parallèles à poils courts et de lames spiralées qui guident les poils vers l'orifice central du bac à poussière, où une puissante aspiration les élimine rapidement. Sa conception évite les nœuds et les obstructions, pour un nettoyage sans effort. Certifié SGS et TÜV.

Brosse latérale à arc FlexiArm™

La brosse asymétrique unique en forme d'arc exploite la force centrifuge pour éviter l'emmêlement des poils et les guider sans effort jusqu'aux extrémités des poils. Certifiée SGS et TÜV, cette conception garantit un nettoyage efficace et sans nœuds.

Leader du secteur 18 500 Pa HyperForce®

Améliorez votre nettoyage

18,500 Pa* d’aspiration HyperForce® associée à la brosse à poils DuoDivide™ garantit que le Roborock Qrevo Curv S5X relève les défis de nettoyage difficiles tels que les tapis et les interstices des sols durs, en éliminant même les plus petites particules.

*Basé sur des tests internes effectués par le fabricant conformément aux normes IEC 62885-2:2021/5.11, en utilisant le mode Max+ avec une batterie pleine.

Conception de bord FlexiArm™

Brosse latéraleLors de la détection des coins, la brosse latérale arquée s'étend rapidement pour balayer les saletés pour un nettoyage en profondeur.Vadrouille La vadrouille extensible côté droit nettoie avec précision le long des bords et s'ajuste dynamiquement aux coins.

Balais rotatifs relevables

Laissez les sols impeccables

Obtenez des sols impeccables sans effort. Les deux serpillères rotatives offrent une pression et une humidité constantes, soulevant et éliminant efficacement les taches.

Des solutions sur mesure pour chaque tâche

Pour divers besoins de nettoyage, les serpillères se soulèvent automatiquement pour améliorer l'efficacité et éviter les taches après le nettoyage.

Navigation LiDAR PreciSense®

La navigation basée sur LiDAR crée des cartes détaillées et précises en temps réel pour trouver un itinéraire optimal pour nettoyer votre maison.

Conception de corps ultra-mince de 9,79 cm

Entrée facile dans les espaces bas, conquérir les zones difficiles d'accès.

Lavage à la vadrouille à l'eau chaude à 75 °C (167 °F)

Trois réglages de température réglables

Nettoyez sans effort les taches tenaces et la graisse dans n'importe quel scénario de nettoyage avec trois réglages de température réglables pour le lavage de la vadrouille : température ambiante / eau tiède / eau chaude

4 modes de lavage

Ajustez le mode de nettoyage de la serpillière en fonction du niveau de saleté du sol pour des performances optimales : Intelligent / Équilibré / Léger / Profond

Quai autonettoyant à l'eau chaude

Propreté sans contact

Le module de nettoyage autonome intégré utilise des grattoirs rotatifs et de l'eau chaude pour nettoyer sans effort la base du quai, réduisant ainsi le besoin d'entretien manuel.

Station d'accueil multifonctionnelle tout-en-un 3.0

Station d'accueil multifonctionnelle 3.0 pour un confort maximal

La station d'accueil améliorée est dotée de capacités de lavage à l'eau chaude à 75 °C* et d'autonettoyage, pour une expérience de nettoyage véritablement mains libres améliorée avec une puissance et une intelligence améliorées.

*Basé sur des tests internes réalisés par le fabricant à température ambiante standard. La température réelle peut varier en fonction de facteurs environnementaux.

Séchage à l'air chaud à 45 °C (113 °F)*

Durée disponible : 2h/3h/4h

Sèche complètement les vadrouilles et la base du quai avec de l'air chaud, empêchant la croissance de moisissures et d'odeurs désagréables.

*Selon des tests internes réalisés par le fabricant, l'air à la sortie de la base pendant le séchage peut être chauffé jusqu'à 45 °C (température ambiante). La température réelle peut varier en fonction de facteurs environnementaux.

Base amovible

Retirez facilement la base du dock pour faciliter le nettoyage.

Vidange automatique de la poussière

Jusqu'à 7 semaines*

Grâce au vidage automatique de la poussière du robot vers la station d'accueil, passez moins de temps sur l'entretien et plus de temps à profiter de la vie après le travail.

*Basé sur des tests internes réalisés par le fabricant. Les intervalles de vidange réels dépendent des habitudes d'utilisation et des facteurs environnementaux.

Remplissage automatique du réservoir

Réservoir d'eau propre de 4 L

Remplit automatiquement le réservoir d'eau en cas de besoin.

Relavage automatique des balais à franges

Détection intelligente de la saleté

Lors du lavage de la serpillière, la détection vérifie la propreté de la serpillière, garantissant qu'elle est relavée si nécessaire pour des résultats impeccables.

Nettoyage automatique

Détection intelligente de la saleté

Pour les zones présentant des saletés et des taches tenaces, les sols reçoivent un nettoyage supplémentaire pour garantir une finition impeccable.

*La fonction de nettoyage automatique doit être activée manuellement dans l'application Roborock.

Évitement des obstacles technologiques réactifs

Navigation sans effort pour le nettoyage quotidien

En utilisant une lumière structurée pour détecter et éviter les obstacles courants, le robot garantit une expérience de nettoyage fluide et sans souci, même sans avoir besoin de nettoyer le sol au préalable.

Nettoyage efficace des tapis

Grâce au système de levage automatique de la serpillière sur moquette, vous pouvez passer facilement d'un sol à l'autre et éviter les taches. L'aspiration HyperForce® de 17 000 Pa* assure une élimination des poils de 99,5 % sur moquette.

*Basé sur des tests internes réalisés par le fabricant. Les résultats réels peuvent varier en fonction des facteurs environnementaux.

Système Roborock Carpet Boost+™

Grâce à sa puissance d'aspiration renforcée, il effectue un double nettoyage croisé sur le tapis pour des résultats plus efficaces. Ses trois réglages permettent un nettoyage et un entretien en profondeur des tapis.

Suggestions intelligentes pour les zones interdites

Pour les escaliers et les endroits où il est facile de se coincer, le robot peut les détecter et les suggérer comme « zones interdites ».

Paramètres dans l'application Roborock

Les zones interdites définissent une zone dans laquelle le robot ne peut pas aller, tandis que les murs invisibles tracent une ligne et sont utiles pour sceller les pièces et les coins.

Application Roborock

Des fonctionnalités intelligentes qui établissent la norme

Planifiez des nettoyages, gérez des cartes, définissez des modes de station d'accueil et explorez des fonctionnalités intelligentes, le tout dans l'application Roborock.

Roborock SmartPlan™

Avec des modes de nettoyage adaptés à vos habitudes, au type de pièce et au type de sol, Roborock SmartPlan™ génère intelligemment des modes de nettoyage et ajuste automatiquement les paramètres et préférences. Profitez d'un nettoyage sans souci, sans aucun réglage manuel.

Nettoyage silencieux

Doté de moteurs sans balais et d'une conception matérielle optimisée, le Roborock Qrevo Curv S5X réduit considérablement le bruit pendant le nettoyage. Son niveau sonore de seulement 55 dB* garantit un nettoyage remarquablement silencieux, pour que vos animaux restent détendus et tranquilles.

*Selon des tests internes réalisés par le fabricant, le niveau sonore en mode balai silencieux seul est de seulement 55 dB dans une chambre semi-anéchoïque. Les niveaux sonores réels peuvent varier en fonction de facteurs environnementaux.

Nettoyage temporaire

Traite rapidement les déversements et les dégâts inattendus et, si nécessaire, évite des zones spécifiques, garantissant un nettoyage précis adapté aux besoins immédiats.

Recharge plus rapide et hors pointe

Reprenez rapidement le nettoyage avec une charge 30 % plus rapide qu'auparavant et profitez au maximum des bas prix de l'énergie en chargeant pendant les heures creuses.

*Comparé au Roborock S7. Basé sur des tests internes réalisés par le fabricant. Les résultats réels peuvent varier selon l'environnement domestique.

Sécurité enfant

Empêche les enfants de manipuler l'appareil et garantit une utilisation en toute sécurité. Cette fonctionnalité est accessible via l'application Roborock.

Adoptez la vie intelligente

Protocole de matière

Découvrez des possibilités infinies avec le protocole Matter et le Roborock Qrevo Curv S5X. Contrôlez facilement votre aspirateur robot et vos autres appareils connectés, sans vous soucier des problèmes de compatibilité. Profitez de la simplicité et du plaisir d'une maison connectée parfaitement connectée.

*Le protocole Matter sera bientôt disponible via une OTA. Restez connectés pour les dernières mises à jour.

Toujours à portée de main

Contrôle vocal tiers
Commandes vocales via Amazon Alexa, raccourcis Apple Siri ou Google Home.
Widgets du lanceur
Accès en un clic aux routines de nettoyage personnalisées.
Apple Watch
Démarrez rapidement les nettoyages ou effectuez une vérification de l'état.

Qu'y a-t-il dans la boîte

Aspirateur robot (1)

Station d'accueil multifonctionnelle (sac à poussière jetable préinstallé) (1)

Sac à poussière jetable (1)

Support pour serpillière (1)

Chiffons de nettoyage (2)

Câble d'alimentation (1)

Manuel d'utilisation (1)

Caractéristiques:

Dimensions de la boîte de vente au détail : 19,8 × 22,0 × 20,0 pouces

Poids de la boîte : 46,3 livres

Poids du robot : Robot : 8,8 lb, Dock : 21,8 lb

Dimensions du robot : Robot : 13,9 × 13,7 × 3,9 pouces, Dock : 17,7 × 17,7 × 17,7 pouces

Capacité: Batterie lithium-ion 5 200 mAh, réservoir d'eau propre : 4 L, réservoir d'eau sale : 3 L

Q: Quelles sont les principales caractéristiques du Qrevo Curv S5X ?

A:

The Qrevu Curv S5X offers a powerful cleaning experience with the following features:

1. Up to 18,500 Pa HyperForce Suction Power for strong cleaning performance.

2. Comprehensive anti-tangle system: Equipped with the DuoDivide brush, FlexiArm Design Arc Side Brush to prevent hair entanglement.

3. FlexiArm Design Side Brush & Mop for better edge cleaning.

4. LDS + Structured Light navigation: Efficient navigation and obstacle avoidance.

5. Height of 9.79 cm: Ideal for cleaning under low furniture.6. Multifunctional dock with 75°C hot-water mop washing, auto-refilling of the onboard water tank, dustbin auto-emptying, and warm air drying for the mop cloths.

Q: Quels sont les avantages de la brosse DuoDivide ?

A:

The DuoDivde brush is certified by SGS with 0% hair entanglement rate and 100% hair removal rate. It solves the problem of decreased cleaning efficiency caused by hair entanglement on the main brush and reduces the risk of main brush damage due to hair entanglement, making the robot vacuum cleaner more durable.

  • 5 stars: 141 (79%)
  • 4 stars: 29 (16%)
  • 3 stars: 5 (3%)
  • 2 stars: 0 (0%)
  • 1 star: 4 (2%)
Some of the reviews shown are from related products the merchant grouped with this one.
A
Anny
A Great Upgrade – Efficient and Convenient

This is the second robot vacuum I’ve owned, and I’m genuinely pleased with its performance. With two dogs at home, daily cleaning is essential, and this vacuum has made a noticeable difference in reducing the amount of time and effort I need to spend.

Compared to the previous model I had, this newer version feels much more convenient and efficient. It automatically empties the dustbin, and the dock is easier to clean and maintain, which I really appreciate.

The companion app is also a great feature. It offers customizable cleaning modes, quicker and more accurate mapping, and operates more quietly than I expected. Overall, it’s a thoughtful and well-improved upgrade in many areas, and I’m very happy with the purchase.

J
Julz
Great on even my shag carpet!

Floor feels and looks great!!! Great purchase!! Works on my high shag rug!!

A
Allison K.
Solid robot vac/mop

APPIncluded an example of the vac and mop it did downstairs. I had the bathroom door closed so it didn’t go in there. And you can set schedules, choose rooms, etc. The app is really easy to use.FunctionalityI find when you ask it to vac and mop the vac function isnt as good as when you have it run a separate vac session then mop session so I have have it set that that now instead. It did not do a good job with pineneedles but I think it may have been because I set it to vac and mop mode and it does a better job when focusing on one task instead. The suction of the vacuum picks up most things but if your floors are very dirty or it’s been awhile you may have to run it a few more times. Thresholds, corners, and where carpet meets floor are the most likely spaces where things are missed.It is not suitable for shag or deep ply carpets. We have a shag rug upstairs and it tangled the vacuum brush.The battery life is good. It is able to do 1000 square feet in one go and then charges fairly quickly (I’d say in about an hour or two). With the app settings you could schedule things to be spaced out or by zone and would never run into an issue.Swapping out WaterIt tells you when you have to switch out parts. We’ve had it since November and swapped out the water twice so far but it depends on your settings. Overall I think the capacity of the water tank is really good! After the dogs we had left and when we first got it I was having it on a heavy water mop and now I’ll have it do mopping with less water.

B
Brandt David Geiger
It works great

Had to replace my Roborock S8 Pro Ultra because dog poop and cleaning it with water. This Qrevo Curve has the spinning mops and the slide out mop to mop along edges and slide out brush to get in corners.It’s more quiet when mopping and vacuuming then S8. Not sure it has more sucking power because it’s sounds the same on the highest setting as my S8 did. It has settings so you can wash the mops at regular room temperature or warm or hot water. S8 did not have that. It’s more easy to clean the mop area on the Qrevo Cruve because the entire tray just pulls out. On the S8 Pro Ultra Dock you have to bend down and unhook the cleaning brush and filter to clean them. It kinda pain because you can’t really see or reach down to floor to get them out and back in.The Qrevo Curve dock floor/ramp is one piece vs the old style of you look at them you see how far out the plastic ramp/tray. It’s two pieces and also has vents for sucking out the dirt out of vacuum and the air vents to dry the mop. I had take it apart to wash off because it collets lot of dirt and I found their is a little rubber square seal were they come apart. After 1 year the seal was broken. Not a big deal and everything still works as normal just seems like bad design idea to me..The new single roller design has not had any hair or anything get tangled in them yet. The S8 vacuum has two roller but nobody talks about having to remove and clean the hair that gets around the rollers. If you have pet dog or cat that’s more cleaning on the robot. The new single roller solved that problem. The new edge cleaning brush also has not collected any pet hair that I had to remove and clean on S8.It also has camera you can watch as it’s vacuuming or you can go looking for pets or make call to the vacuum and listen from the app. It has extra height lift for the vacuum to go over thresholds or if you have extra thick or tall carpets or rugsIf my S8 Pro Ultra did not stop working I would not upgrade, if your getting one for first time the Qrevro Curve has nice little improvements. I got it on sale so that help a little. Only had this one for 2 weeks so farUpdate 11-3-25 it still going good. I add some pictures you can see how video looks if you want to see what the vacuum can see when going under beds. It had pet finder or you can go looking for you pet with the vacuum as like a little robot finder. You can talk from phone app thru the vacuum. It not some you need but kinda fun thing to play with. The video does freeze a little when the vacuum is rolling around cleaning but you can watch if you want ha haUpdate 11/4/24People don’t seem to show if the mopping actually cleans floors. So I added some pictures and you can see it definitely does work. The dirty water tank gets a lot more stuff than you might think and I have puppy.Update 5/27/25 It’s still work great. Roller brushes have not got tangled with hair or anything. Did run over some dog treats and got jammed. So had stop it remove the dog treat. The dust bin can fill up because it smaller and it won’t vacuum anymore. You are better off running vacuum every couple days so it doesn’t get full. You run it everyday or 2 times weeks. Don’t think running it once every 2 weeks will make it last longer. Unless you don’t have much dust or stuff on carpets because you could fill up dust bin. Sometimes use the AI Smart Plan settings it seem to vacuum and mop kitchen two time and rest of floors once. Sometimes setting I turn on in app was the automatic remapping of the floor are dirty and it does work and automatically tempo sometimes. I turn on the WARM water wash on the dock. It has HOT settings almost have not used it yet. If have charging cords or shoe laces from sneakers on floor you need to picked them up. I did replace the mops and all the filters. The battery in vacuum only down to 71% after 1:15( 1 hour and 15 minutes) after mopping and vacuuming. I got a big bottle of cleaning solution(85 oz) that was a lot cheaper then the one Roborock sells. I work good and leave little shine on the floors

P
Peiyun C.
Not only does it clean well....It is super modern and cute!!!!!

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I liked my first Roborock so much that we decided to get another one for a different floor. I couldn't decide which on to put at which floor, so I put them side by side to compare.The Curv is all white and light grey, definitely much cuter, and for sure the major reason I purchased it.Curve is about an inch-ish short in height compared with untra 8 one I had. I'm not crazy about the water container because is isn't as easy to open as compared to the ultra 8. I love the look (I know I mentioned it so many times already. Lol.).The cleaning tray on the bottom was definitely much better than the other model I have as it has much less parts that requires removal to clean.One thing I did noticed was that it took much longer time to get up the saddle between the room and bathroom. It didn't have as easier time as the ultra 8 robot, but it did eventually get up and clean the area very well.Also, when it was cleaning, it was kind of acting funny at a small area of the room that I put it to test. You can see it from the map view that the top right corner, right before it gets into the bathroom; it wasn't cleaning like the rest of the area. It did clean well, but I thought that was odd. Other than that, it did clean very well and was able to capture the areas that ultra couldn't clean well.The noise level was much better as compared to the ultra I had. I usually would hear ultra when I'm working in a different room, but I did not hear Curv.Over all, while it isn't perfect in my opinion, I'm very very happy with this purchase and would definitely recommend it to friends and family. Oh, and I'm going to put this in the living room area, so everyone will see it when they visit since it is super adorable!

c
claude quintin
La perfection pour mes plancher de bois franc

Apres l avoir utilisé pendant 2 semaine je peut affirmer qu elle fait un excellent travail
Ma femme pensait changer de plancher elle état décourager tout est régler maintenant le robot fait le travail mieux que elle et sans rouspéter
Super robot merci

K
Kris
Great technology(use only a few days), but very disappointing package content for the price.

The vacuum itself performs well, but for a price tag near $1,600 CAD, the included accessories are surprisingly stingy. You get only the bare minimum pre-installed set, with no spare dust bags, extra filters, or floor cleaning solution included in the box. Competing brands like MOVA offer much richer accessory kits at a lower price point. When you pay a premium price for a flagship product, you expect at least a small starter kit of replacement consumables.

Dear customer,
I hope you have been doing well.

We are sorry to hear that you are dissatisfied with the limited range of accessories we offer. We understand how disappointing it can be when the product does not meet your expectations, especially when you were looking forward to using it.

To help you get the best experience, we kindly recommend contacting our official customer service team for further assistance. We will also record and relay your relevant suggestions to serve as a reference for future improvements.

If you need any assistance, kindly reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. We would appreciate the opportunity to better understand your experience and do our best to provide appropriate support.

Best regards,
Roborock Customer Support Team

V
Vanessa Gagne
Fantastique!!

Je suis comblée! Aspiration, nettoyage, etc, elle fait tout parfaitement.

D
DaddyChickn
Great robot vac and mop - not perfect

Excellent robot vacuum—my best one yet. This is my seventh robot vacuum, and this is the best, most powerful I've owned. Vacuuming and mopping are excellent, The roller mop style seems to be a leap forward in the mopping technology and I suspect it will become the new mainstream standard for these devices. My floors look cleaner, and hair doesn't tangle the roller.
Obstacle avoidance is good, I like that you can ask the robot to take a photo of any obstacles or concerns it encounters. it's never gotten stuck, and the app is mature, stable, and very easy to use. It requires very little intervention beyond simple routine maintenance.

My only complaints are that it's a little too tall to get under my kitchen cabinets and can leave some debris in corners due to no extendable side brush.

Overall, It's reliable, capable, and very impressive.

A
Anick Charest
Excellent!

Tout va bien jusqu'à présent. 3-4 utilisations. J'adore!

P
P Bendell
Don’t

I purchased a unit from this company, it broke after 6 months and after a nightmare of emails they sent a weigh-bill to have it shipped for repair. For it back 2 weeks later with exact the same problem! Another phone call and more emails finally sending me a REFURBISHED unit! Worst customer service I have ever come across

Dear Customer,

We are truly sorry to learn about your experience. We understand how frustrating and disappointing it must have been for your unit to develop an issue after only six months of use, and even more upsetting to go through a lengthy repair process only to receive the product back with the same problem.

We also sincerely regret the inconvenience caused by the repeated communication and the dissatisfaction regarding the replacement unit you received. This is not the experience we want for our customers, and we completely understand your frustration.

Please rest assured that we take your concerns very seriously. We kindly ask you to contact us directly at support-us@roborock.com so that our team can further review your case in detail and work with you on the next steps toward a proper resolution.

We sincerely appreciate your patience and understanding. We will do our best to assist you and look forward to hearing from you.

Best regards,
Roborock Customer Care Team

L
Luc Raiche
Disappointing customer service

Worst customer service I’ve ever experienced. They lost my package and not to helpful in reimbursement or sending a replacement.

Dear customer, we have noticed that you contacted our support team via email, and they have provided you with a solution. If you have not yet received their message or the reimbursement, please do not hesitate to reach out to us directly via support-us@roborock.com—we are here to help ensure a smooth resolution. We genuinely appreciate your honest feedback and hope we may have the opportunity to serve you better in the future.

C
Charlie Vaughan
Roborock purchase

I absolutely love it. It’s the best thing since sliced bread your program it you leave your home and it does everything for you. I have clean floors every day. It’s like having your own personal maid.

A
Akshay Iyengar
Does a great job. But needs a LOT more finesse

When it cleans, cleans well. It has a few issues - an overly cautious edge/object detection and avoidance strategy, for one. Mapping is a not great. It's good and functional, but that's pretty much it. No room sequencing at all when cleaning. If you move it to a new area that hasn't been mapped and want it to clean there (as a one-off), it struggles like mad to find the dock, despite all the fancy cameras and LIDAR. I feel like most of these are software issues that can (and hopefully, should) be fixed.

Customer support has been awesome and no complaints there. Looking forward to more from these guys!

P
PHILIP TAM
"Error 16 - Robot Tilted" on flat hardwood floor

Very excited to get the machine, very disappointed after receiving it.

It was working well on the first day (brand new unit) on a flat hardwood floor on a single storey home. During the 2nd day, it notified me of error 16, I thought it is no biggie. Looked into the internet and realize it is a common issue. Tried the power on/off, tried the resetting, it took a couple tries before it worked again. I thought it is a one off. Then the next day, it happened again, and I had to spend 30 min to do on-off power in hopes of resetting it. It "worked" and then the fault came back on in 1 hour. I am not confident to try and fix something, especially when I don't know how to actually fix it.

In the process of getting a refund through customer service and I hope they honour it. I wish I could keep it, but I just don't have time to deal with this issue every day. The internet reviews for people who have this issue didn't give me comfort either, they don't know how this issue came about and how to actually correct it.

To whoever is reading this, I hope your unit doesn't have this fault, it was a nice unit when it worked, but I just lost my confidence in it.

We are truly sorry to hear about your experience with the Error 16 issue and completely understand your frustration. It is disappointing when a new unit fails to perform reliably, and we regret that this has shaken your confidence in the product. Please know that we take this matter seriously and we are committed to assisting you through the refund process. If you encounter any delays or need further support, please don't hesitate to reach out to us via support-us@roborock.com directly—we are here to help ensure a smooth resolution. We genuinely appreciate your honest feedback and hope we may have the opportunity to serve you better in the future.

A
Anonymous
Disappointed with the Roborock QRevo Curv

had high expectations for the Roborock Q Revo Curv, but unfortunately my experience has been very disappointing.

The biggest issue is the navigation and cleaning pattern. Instead of cleaning smoothly and systematically, the robot often moves around randomly, misses areas, and leaves sections uncleaned. I frequently have to revisit the robot and manually intervene because it seems to lose its way, especially when it goes under sofas or furniture. Sometimes it gets confused and spends too much time cleaning the same spot while ignoring other areas.

The vacuuming and mopping performance have also been underwhelming. It does not clean as thoroughly as expected, and the overall cleaning pattern feels inefficient compared to what a premium robot vacuum should deliver.

Another major disappointment is the extendable side brush. In my experience, it rarely extends properly to clean corners and edges, which leaves dust and debris behind in those areas.

For a robot vacuum in this price range, I expected much better navigation, corner cleaning, and overall cleaning efficiency. Unfortunately, it has required far more supervision and intervention than I anticipated.

Pros: Good-looking design and feature set on paper.

Cons: Poor navigation, inconsistent cleaning pattern, gets confused under furniture, requires frequent intervention, misses areas, and the extendable side brush does not effectively clean corners.

Overall, I would not recommend it based on my experience.

Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.

S
Surya
Works perfect

Uses more water other than this there are no issues

G
Grace Murphy
Cleaning feels more effortless

After using the Curv 2 Flow for a while, I spend much less time worrying about floor cleaning. The robot handles dust and everyday dirt well, and the roller mop gives the floor a fresher look afterward. Overall, it feels like a solid flagship-level product.

N
Noah Mitchell
Roborock keeps innovating

What I appreciate most is that Roborock keeps trying new ideas instead of only changing the appearance every year. The Curv 2 Flow actually feels different in daily use thanks to the roller mop system. It’s practical and easy to live with.